Returns & Exchanges

At CARPE OMNIA, we want you to seize the day with confidence in every purchase. If you are not completely satisfied, we offer a 30-day return window for items in their original, unused condition.

Return Process

• 1.
  Initiate Your Request

  Visit our online Returns Portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Securely pack your items in their original packaging, ensuring all tags are attached and the packing slip is included inside.

• 3.
  Attach Shipping Label

  Download and print your prepaid shipping label from the portal, then affix it clearly to the outside of your return parcel.

• 4.
  Drop Off and Track

  Drop your package at any authorized carrier location and keep your tracking receipt; your refund will be processed within 5-7 business days of receipt.